Below we are describing how to remove your hard drive in order to send it to us for data recovery purposes.

1) First turn off your computer and remove all cables. Before removing the power cable, touch the side of the metal case to discharge any static which may have built up on your body.The majority of computer cases are secured using screws. The removal of these allows access to the inside of the case. Below is an example of a case with "side doors". Only one of these needs to be removed to access the drive. Depending on where your drive sits inside the case you may need to remove both the left and right side doors.

2) Identify the hard disc, which will have two connections - data and power. Appearance will vary depending on whether it is an IDE drive or a SATA drive. Carefully slide out both connections taking care not to damage the cables. On IDE drives, the power connector will be in quite firmly . The first image below is an IDE drive and in the second a SATA Drive.